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General Queries
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What level of service can
I expect from Optique Opticians? At Optique Opticians
we aim to provide the best possible level of
service. We are able to offer a range of eye care
options including spectacles, contact lenses and
Laser Eye Correction. We will provide a one-to-one
personalised service, identifying your needs and
offering solutions.
Do
Optique offer a fitting and aftercare
service? Yes. Call into Optique
Opticians and adjustments to your spectacles can
be carried out while you wait. No appointment is
necessary.
Why
is an eye examination so
important? Your eyes are precious
and need to be taken care of. Regular eye
examinations will ensure that both the health of
your eyes and your vision can be closely monitored
and any problems detected at an early stage.
How
often should I have my eyes
examined? You should have an eye
examination every 2 years and every 12 months if
you have glaucoma or diabetes. Any old aged
pensioners 70 or over are entitled to a free NHS
eye test every 12 months. This will ensure
that both the health of your eyes and changes in
vision can be monitored and any problems detected
You may need to visit the Opticians more
frequently, depending on the condition of your
eyes, your age and your medical history. At each
appointment your optometrist will advise you on
when to return.
How
often should I change my glasses? You can change your
glasses as often as you feel like it, there is no
set timeframe. People will tend to change their
glasses when their prescription changes and of
course to change the style and look of their
spectacles.
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Children and
glasses |
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How
often should my child have their eyes
tested? You should follow the
advice of your optometrist, as this will depend on
the age and condition of your child's eyes.
However, as a general rule, children's eyes should
be tested every 6-12 months.
Does my child need to be
able to read before they can have an eye
examination? No, this is a common
misconception. Children can be examined at any
age. Optometrists can use a variety of methods to
check both the vision and health of your child's
eyes, even if the child is not old enough to
communicate. As your child's reading and
communication skills develop, the eye examination
will be adapted accordingly. By the time your
child is 8 years old their eyes will be fully
developed. It is important that any problems are
detected before this stage.
How
do I know if my child is having problems with
their eyes? As a baby, your
child's vision will undergo rapid changes - for
example it is normal for their eyes to wander
during the first four months. However, it is worth
consulting your doctor if your baby suffers from
persistent eye infections or their eyes do not
appear to be working together perfectly (this may
indicate a squint). Once your child reaches school
age, problems may be indicated by an inability to
recognise colours and shapes, a lack of interest
or difficulty in reading, persistent headaches,
blurred vision or squinting.
How
will I know if my child has a
squint? Squints can be very
difficult to see, especially in babies and young
children. If you are concerned, you should take
them to be seen by an Optometrist as soon as
possible - the earlier a squint is detected the
greater the chance of it being corrected.
How
much will my child's glasses cost? Children 16 years or
under receive a free eye examination in
conjunction with the appropriate NHS voucher. At
Optique Opticians, all of our children's frames
are free to children 16 years or under. In
addition, we also stock a range of kid's private
frames at affordable prices, some of which include
frames with memory metal. We also do free eye
tests and glasses from the NHS for students in
full time education under the age of
19.
Will my child always need
glasses? It depends on whether
your child is long or short-sighted. If your child
is long-sighted, they may only need glasses for a
short while, in order to control the symptoms of
the prescription. However, if your child is
short-sighted it is likely that they will always
need to wear glasses - their prescription will
probably increase over time. In this case it is
extremely likely that they will be able to wear
Contact Lenses
If
my husband and I wear glasses will our children
also need glasses? Not necessarily.
However it is more likely as eye conditions can be
inherited so it is advisable to have your
children's eyes examined on a regular basis (every
6-12 months).
If
one of my children needs glasses will they all
need them? If a member of the
immediate family wears glasses then we would
advise you to have the whole family checked
regularly by an optometrist.
How
much can a baby see? New-born babies can
only see light and dark shapes. After about 4
weeks they will begin to see the outline of
objects and by 8 weeks they will be aware of
detail. Children's eyes continue to develop until
they are 8 years old.
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Driving related
questions |
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What is the legal vision
requirement for driving? You must be able to
read a number plate from a distance of 20.5 metres
(67 feet). Your field of vision must be 120
degrees wide and 20 degrees both above and below
the horizontal. You must not drive if you have
double vision. It is the driver's responsibility
to ensure that these requirements are met and to
inform the DVLA if they are in doubt. Regular eye
examinations are therefore recommended.
Which frames are best for
driving? You should choose
frames that do not obscure your vision such as
rimless styles or thin frames, with sides that are
above eye level.
Which lenses are best for
driving? Plastic lenses are
recommended, as they are both lighter and safer
should you be involved in an accident.
Anti-reflection coating reduces glare and
reflections and is especially beneficial for
night-time driving as it will reduce dazzle from
headlights. We also deal in non-prescription night
driving glasses to cut out glare of on coming car
headlights.
Are
tinted lenses suitable for
driving? Tinted lenses are
suitable for daytime driving under normal weather
conditions. However, it is not recommend that they
be used either at night, or in poor driving
conditions.
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VDU
Operators |
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I
work on a VDU all day, which lenses should I
choose? Choose lenses with an
anti-reflection coating - they will help to reduce
the glare from your computer screen.
Should I wear my glasses
when I use the VDU? If you normally wear
glasses all the time then your eyes will feel more
comfortable if you wear them whilst operating the
VDU. Inform your Optometrist that you are a VDU
operator and they will be able to offer you
advice.
How
long should I use a VDU for? It is important that
you take regular breaks every twenty minutes. Try
to relax your eyes by looking away from the screen
and focusing on something in the distance.
How
will I know that I need an eye examination if I
use a VDU? You should visit the
Opticians if you suffer from persistent headaches,
eyestrain, squinting, blurred vision, double
vision, dry eyes, watery eyes or excessive
blinking. You should ensure that you have an eye
examination every 2 years - this is particularly
important if you regularly use a VDU.
Why
have my eyes been worse since I've been using a
VDU? Your eyes may have
been worse because using a VDU is so visually
demanding. The VDU will have not caused the
condition, however the extra demands placed on
your eyes will have caused the symptoms to show.
How
can I stop my eyes from getting tired when using a
VDU? Make sure you take
regular breaks; focus on something in the distance
every 20 minutes. It is also essential that your
workstation is set up correctly for your personal
use. The screen should be 10-20 degrees below your
eye level. Avoid glare by making sure that light
sources are neither in front or behind your screen
and ensure that both the brightness and contrast
are set at a comfortable level.
Should my employer pay for
my glasses now that I use a
computer? No. If you regularly
use a VDU as part of your work then your employer
must pay for regular eye examinations. Your
employer is only obliged to pay for a pair of
basic glasses if they are specifically for VDU use
- if you use them at any other time, your employer
does not have to pay for them.
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Coatings |
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What is an anti-reflection
coating? An anti-reflection
coating makes lenses virtually invisible. It
reduces reflections and increases the amount of
light transmitted through the lenses. The coating
increases both contrast and clarity.
How
do I know if I need an anti-reflection coating on
my spectacles? An anti-reflection
coating reflection can benefit all spectacle
wearers as it reduces unwanted reflections.
However, the coating can be of particular benefit
to you if you wear high-index lenses, are a VDU
operator, regularly drive at night, or work in
artificial lighting. Our trained staff can advise
you further.
Why
does my anti-reflection coating need cleaning so
often? An anti-reflection
coating makes lenses virtually invisible therefore
any marks will be very apparent. Make sure that
you use a spray and cloth designed specifically to
be used on lenses with an anti-reflection coating,
as these won't leave greasy marks.
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Contact Lens
questions |
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Will I always feel that I
am wearing contact lenses? You will be pleasantly
surprised to discover how comfortable your contact
lenses are. Eyes naturally react at first to new
sensations, but most people quickly forget that
they are wearing contact lenses.
Will other people see that
I am wearing them? NO. The 'glassy-eye
look' is a thing of the past. Most wearers say
that the major benefit of contact lenses is that
they are invisible to others.
What if I lose a lens?
We
keep some contact lenses in stock in our stores
and others can be ordered very quickly. If you
join the Optique Vision Plan some plans will
supply your replacement lens at no charge.
Is
there an age limit? No. Many people from
young children to the elderly can wear contact
lenses very successfully. Whatever your age, our
Optician will take account of your individual
requirements.
What if I have an
astigmatism? Astigmatism should not
prevent successful contact lens wear, as contact
lenses fit close to the surface of the eye, most
astigmatism is automatically corrected by hard or
gas permeable lenses. Alternatively soft toric
contact lenses will also correct the astigmatism.
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| Medical
questions |
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How
do I know if I have glaucoma? It is unlikely that
you will know if you have glaucoma, as the
symptoms do not develop until the late stages of
the disease. It is therefore very important to
visit your optometrist on a regular basis, as they
will be able to detect early signs of glaucoma.
This is particularly important if there is a
history of the disease in your family.
Can
glaucoma be treated? Treatment can control
glaucoma, but not cure it. Glaucoma is usually
treated with eye-drops, which need to be used
daily. These will act to reduce the pressure of
the fluid in the eye and prevent any further
damage. Glaucoma sufferers, or those with a family
history and over 40, are entitled to an annual eye
examination paid for by the NHS.
Can
only the elderly get Glaucoma? No. Glaucoma affects
about 2% of people over 40 years old. Some groups
are more susceptible to the disease. These include
anyone whose immediate family has a history of
glaucoma, diabetics, Afro-Caribbean's and the very
short-sighted.
How
do I know if I have a cataract? Symptoms of a cataract
are blurred vision, double vision (especially in
one eye), colour changes (things may appear to
have a yellow tinge) and glare problems caused by
bright sunlight and direct lighting. Contact your
optometrist if you are concerned, as they will be
able to detect any problems.
Do
I need stronger glasses if I have a
cataract? Changing to stronger
lenses may improve the early changes caused by
cataracts. However, to restore clear vision in the
long-term, the cataract will need to be removed.
How
do I know if I have
conjunctivitis? Your eyes may become
itchy, pink and watery and your eyelids inflamed.
You may also have a sticky discharge from your
eyes. Conjunctivitis can potentially lead to
complications so it is always best to visit your
doctor or optometrist for treatment.
How
infectious is conjunctivitis? Conjunctivitis can be
very infectious and easily spread. You should
avoid touching your eyes and sharing towels or
flannels.
How
do I know if I have a retinal
detachment? You may suffer from a
sudden loss of vision and notice an increase in
the number of spots or floaters in your vision.
You may also be aware of flashes of light or dark
shadows across your vision. A retinal detachment
requires urgent treatment and referral to
casualty.
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| LEGAL DISCLAIMER |
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General The information contained
on this website is intended for information and
reference purposes only. The medical information
is general and not case specific. It should not be
relied upon as a replacement for seeking advice
from a registered Optometrist or General Medical
Practitioner or other professional person. Optique
Opticians Ltd do not accept liability whatsoever
of any kind for the information contained in this
website or for any assumed diagnosis or treatment
made from the information. Please seek advice from
your own optometrist if you have any problem with
your eyes.
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